FAQ

1. Do you accept returns or refunds?

We do not accept returns or issue refunds. However, if your item arrives damaged or defective, we will replace it with care. Please contact us with photos and your order number.

2. How long does shipping take?

Domestic: 2–5 business days

Please note that holidays and carrier delays may affect delivery.

3. How can I track my order?

You’ll receive a tracking number by email once your order has shipped.

4. My order arrived damaged—what do I do?

Please email us immediately with your order number and clear photos of the product. We will arrange a replacement.

5. Can I change or cancel my order?

Orders can only be changed or cancelled before they are shipped. Contact us as soon as possible for assistance.